Contact Us

Have a question about order? We are here to help! At Gronata, we pride ourselves on providing responsive, reliable support to ensure your home stays powered and your electronics stay connected.

Reach out to us through any of the channels below, and our dedicated customer care team will get back to you within 24 hours (Monday – Friday).

📧 Email Us

For order inquiries, tracking updates, or product support, please drop us a line at:

support@gronata.store
(Please include your Order Number in the subject line for faster service!)

🏢 Our Warehouse Location

If you are tracking a heavy freight delivery, coordinating return logistics, or verifying our operations, our main fulfillment center is located at:

Gronata Fulfillment & Warehouse
2605 Lyndon B Johnson Fwy
Dallas, Texas 75234
United States

Please note: Our warehouse facility is not open to the general public for shopping or local order pickups. All orders must be placed securely online through our website and will be shipped directly to your doorstep.

⏱️ Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed (Emails sent over the weekend will be prioritized first thing Monday morning!)